Shipping Info

FedEx and DHL Home Delivery
We ship daily via FedEx Ground & DHL Ground services to the lower 48 states. Shipping costs are included with our dealer pricing if we are shipping FedEx ground / DHL Ground only to the lower 48 states. AK & HI must be shipped by AIR and those costs are additional and not included under our free shipping. We do not offer COD. Air Rates can be found on the FedEx website by searching for rates from our zip code 50208 to your zip code.

Large freight items generally include Free shipping ONLY to the nearest freight terminal. Home delivery of freight items is $50 per order, not per item. Our staff is available to ship your orders Monday – Friday from 8AM to 5PM CST. Our shipping cutoff is generally around 1PM CST.

Please allow us 2 days for processing of all items going freight. We will e-mail you your tracking number(s) after it ships.

Freight Delivery
Expect all freight shipments (except Southern California) to go by R&L unless we contact you after the order is placed and tell you differently. Please visit the shippers website at http://www.gorlc.com/usa_map.asp to locate the nearest terminal if you  are not paying $50 for delivery to your door. Be aware that in many states the shipper offers only 1 or 2 terminals and these could be 100's of miles away from the delivery address.

**ALL Freight Shipments must include the customers phone number. If we do not receive the correct phone number of the customer, the shipment will not be shipped or delivered. The carrier will phone the customer to schedule delivery to the door.

**Freight palletized shipments going to New York City zip codes:
100-104
110-119
150-196
will incur a $100 service charge in addition to the $50 door delivery fee. Their is no exceptions for this fee as all freight carriers are charging $100 or more for these NYC zip codes.

**Freight palletized shipments going to Martha's Vineyard Island zip codes:
025-026
will incur a $100 service charge in addition to the $50 door delivery fee for transportation on the ferry to the island. Shipments picked up on the mainland at the terminal are free.

All shipments refused at any terminal will have the shipping costs billed back to the purchaser. Please be sure you are located near a terminaland have the capability of picking it up if you are not choosing the $50 optional door delivery service option.

 

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